Contact Us

Need help or advice?

Please provide a telephone number with your enquiry if possible.

We will endeavour to answer your enquiry within 24 hours.

Alternatively you can contact us on our Free phone number 0800 043 5151 and one of our customer representatives will assist you.

There is also a messaging service on the freephone line where you can leave your name and number and a Chateau member of staff will contact you.

Phone lines are open Monday to Friday 10am to 5pm Greenwich Meantime.